This service is typically used by businesses and is commonly referred to as “rollover.” Trunk hunting allows you to have an incoming call “roll” to another number if the first line is busy.
Choose from the following options:
Linear Trunk Hunting
Calls are always delivered to the first line, unless it is busy - then the second, third and remaining lines are considered in succession.
Circular Trunk Hunting
With Circular Trunk Hunting, calls are distributed “round-robin.” If a call is delivered to line 1, the next call goes to 2, the next to 3. The succession throughout each of the lines continues even if one of the previous lines becomes free. When the end of the hunt group is reached, the hunting starts over at the first line. Lines are only skipped if they are still busy on a previous call.